Terms and Conditions
 

Opening Hours
Our Operation hours is based on Malaysia local time
Monday to Friday: 9.00 am to 5.00 pm
Saturday: 10.00 am to 2.00 pm
Sunday & Public Holiday: Close

If you have any inquiries or would like to request for further information regarding our Products and Services, please contact us at :
Telephone No: 603-7956 3833, 603-7956 3622, 603-7954 1288
Fax No: 603-7956 3622
E-mail: order@delightsfloral.com.my

 

Delivery Schedule
Any order received before 12.00pm; the delivery will be made on the same working day.
Any order received after 12.00pm; we will try to deliver on the same day or day after, before 5.00pm.
For orders that fall on Saturday (after 2.00pm) & Sunday; delivery will be made on the next up coming working day.
If you wish to place your order via telephone, please call Delights Floral at 603-7956 3833, 7956 3622

 
The order will not be considered late if there is no one at the address to accept the flowers when the delivery attempt is made.
If the recipient is not at home at the time of delivery, we may choose to:
1.
We will call the recipient to rearrange the delivery time.
2.
Leave a note on the recipient's door asking the recipient to call Delights Floral and arrange a convenient time for redelivery
3.
Leave the arrangement with a neighbor and attach a note to the recipient's door stating who accepted the arrangement on their behalf.
4.
If the recipient is at work all day, we suggest sending the flower arrangement to their place of work.
5.
A surcharge of RM20 applies for redirection of orders
 
Free Delivery Area :
Kuala Lumpur 50000 – 60000
Petaling Jaya 46000 – 46999
Subang Jaya 47500 – 47699
Batu Caves 68100
Ampang 68000
 
Peak Floral Delivery days
For peak flora delivery days like Valentine's Day, Mother's Day, Hari Raya, Chinese New Year or Christmas Day, please order at least seven days in advance to make sure that delivery is on time
 
Deliveries Outside Klang Valley, Malaysia
Orders must be made three days in advance for deliveries outside Free Delivery Areas ~ Klang Valley (excluding Sundays & Public Holidays). Prices & products shown in our web site www.delightsfloral.com.my are for deliveries within Free Delivery Areas ~ Klang Valley.  For Outstation & International deliveries, our fulfillment is carried out through Worldwide Floral Services.  Floral Products will not be the same as those shown in our web site.  This is because for such deliveries, your order will be designed according to the destination's custom using seasonal flowers available by a local florist (a Member of Worldwide Floral Services).  Prices for outstation & International deliveries will also be different.  Please email us at order@delightsfloral.com.my for a quotation
 
Confirmation Of Order
Orders placed online will be confirmed and excuted only with the full payment (according to the actual value of order) received.  No cancellation is allowed.
 
Unavailability of Product
In the event any product become unavailable at the time of production, Delights serves the right to substitute them with similar products of equal and greater value.

-- In single-variety arrangements only, variety will take preference over color. For instance, if a florist is out of "yellow roses," they will substitute another color of roses, not another yellow flower.

Prices shown are not for Valentine's Day and Mother's Day. Prices for these two celebrations will be announced two weeks on this site prior to the celebrations.
If under certain unfortunate circumstances whereby your credit card transaction has been approved and yet we were unable to fulfill your order, we would attempt to fulfill the order again, subject to your preference. We would do our best to deliver you the best flower arrangement and services.
 
Inter-Bank GIRO Fund Transfer
If you choose to Order By Phone, Order By Fax or even order online (click here to learn more on How To Place An Order) and wish to pay offline, you can choose to Pay via Inter-Bank GIRO Fund Transfer at the payment option box during checkout process.
 
Please find below details of bank account number available for fund transfer:-
Maybank
Wong Jim Kiau : 1 14262 050 659
Email: order@delightsfloral.com.my
Public Bank
Wong Jim Kiau : 4- 4156507- 35
Email: order@delightsfloral.com.my
*Kindly choose your preferred bank for fund transfer and fax us the bank-in slip to +603.79563622 for our reference.
*Your order will only be process once we confirmed receive your transferred fund.
 
 
 
Copyright 2006 @ DELIGHTS FLORAL & GIFT CENTRE. All Rights Reserved.